Prior Authorization

Blue Cross and Blue Shield of Kansas City (Blue KC) may require prior authorization before certain medical services and/or medications are performed or dispensed. Select one of the two categories below to browse prior authorization forms.

Services, Durable Medical Equipment (DME) and Prostheses requiring Prior Authorization
Medications

Please allow at least two business days from the date of receipt of all necessary information for a determination on a prior authorization request. To check the status of a prior authorization, call the Customer Service number listed on the member ID card.

To contact the Blue KC Prior Authorization Department, call 816-395-3989 or 800-892-6116.

Incomplete prior authorization requests and forms may result in a denial. All member information is strictly confidential. Call the Customer Service number listed on the member ID card to verify member eligibility and benefits.